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Posted: Monday, February 5, 2018 3:17 AM

**Clearance Level Must Currently Possess:** No Active Clearance Required **Clearance Level Must Be Able to Obtain:** No Active Clearance Required **Suitability:** No Suitability Required **Job Family:** Customer Support **Job Description:** The Alabama Supercomputer Center (ASC) provides Internet, technology and resources for the Alabama Supercomputer Authority, a State agency. The ASC supports key education programs for the state's Departments of Education and Postsecondary Education, as well as a 24x7 Help Desk, Network Operations Center, and technical support for Alabama's K-12 schools, higher education and public libraries. ASC also hosts supercomputers to support Alabama research universities working on significant scientific and engineering problems. Represents company to external and/or internal customers, answering product or service-related questions. Provide customer assistance and problem resolution to a wide variety of customers across business areas. Responds to non-routine customer calls, email and web inquires, providing a single point of contact for problems. CSRA is seeking qualified candidates with the following skills to join our team: + Experience with end user support for software applications + Ability to communicate with customers and users in an effective manner + Oral and written communication skills is required + Bachelor's degree required The position will be based at the Alabama Supercomputer Center in Huntsville, Alabama. CSRA is under contract to provide support to the Alabama Supercomputer Authority. \#earlycareer **\# of Openings:** 1 **Scheduled Weekly Hours:** 40 T **elecommuting Options:** Telecommuting Not Allowed **Work Location:** USA AL Huntsville - 678 Discovery Dr, Ste 301 (ALS006) **Additional Work Locations:** **_CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status._** **THINK NEXT. NOW.** CSRA is tomorrow's thinking, today. To "Think Next. Now." is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results. We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens. Everywhere you look, CSRA is there. We're in our nation's infrastructure, in training and education, in cyber security, in serving veterans who served us-and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life. We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.


• Location: Huntsville

• Post ID: 29105447 huntsville is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018