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Posted: Monday, January 8, 2018 8:50 AM

Essential FunctionsNew Resident Family Education, Resident Assessment, Service Plan Development

* Performs all new Resident family and Resident contact, including but not limited to the initial inquiry calls, off and on-site visits, and community tours.

* Performs all entering resident assessments.

* Develops Resident initial service plans and recommends and assists in developing and promoting additional service offerings.

* Coordinates new Resident transition from hospital, rehab facility, home or other location.

* Responsible for assisting the Managing Director in maintaining optimal health and welfare of the Residents with specific responsibilities for Residents within the first 30 days of occupancy.

* Maintains ongoing liaison with hospital and health agencies.

* Responsible for promoting the health and wellness of Resident family members through consultation and educational programming supportive of their care-giving roles.

Sales and Marketing

* Responsible for achievement of occupancy goals.

* Responsible for planning, implementing, and participating in community and Cottage events.

* Performs duties assigned by the Managing Director in implementation of marketing plan strategies with in budgetary controls.

* Achieves individual residency agreement signing, and move in goals.

* Achieves closing of move in/contract signing.

* Implements changes in community relations, sales and marketing operating procedures.

* Interprets Cottage philosophy to the public including other health agencies.

Financial Management

* Reviews all community relations, sales and marketing expenditures, establishing priorities, and recommending necessary changes.

* Prepares annual community relations, marketing, and sales plans and budgets.

* Contributes the production of monthly financial statements in consultation with financial staff.

* Authorizes the development and purchase of media and other supports for the achievement and maintenance of Cottage occupancy.

* Negotiates and prepares contracts with community relations, marketing and sales consultants, outside marketing, and sales vendors.

General

* Discusses with the Managing Director issues concerning programs of service, policy changes, and other suggestions for improving marketing and sales success.

* Assists Managing Director with discussions with the Management Company concerning program and policy changes.

* Provides regular education and training opportunities for groups and individuals in the community on a regular basis.

* Trains staff in Cottage Way of visitor welcome and orientation.

* Continues professional growth through current literature, institutes, workshops, and membership in professional organizations.

* Fully understands the fire, safety, and emergency procedures of the Cottage.

* Provides the Managing Director with accurate and timely sales and marketing information.

* Prepares recommendations of ensuring budget year, interprets the budgetary guidelines to staff and maintains control over expenditures working within the current budgetary guidelines for community relations, sales, and marketing.

* Ensures all marketing and community relations communications are accurately and timely notated in the marketing database system.

Position Specific Competencies

* Excellent verbal and written communication, including listening skills.

* Strong customer service skills both internal and external.

* Excellent organizational skills.

* Clear understanding of the problems of aging and interested in creating an atmosphere of continuous improvement in health, wellness, and life quality among all members of the Cottage family.

* Initiative and drive to continuously improve.

* Must have an overall \"caring\" personality and attitude.

Job Requirements/Qualifications

* RN, LPN, or BS-SW (required for some locations); Bachelor's Degree from an accredited 4 year University preferred.

* Proficiency in MS Windows, Microsoft Word, Excel, Outlook, SharePoint, and CRM.

* Personal and/or professional experience with the elderly.

* Able to meet criteria for certifications as Geriatric Care Manager with American Association of Geriatric Care Management.

* Will be regular in attendance, with the right attitude and attire.

* Must be able to lift 75 pounds unassisted and 125 pounds per person in a two person lift.

* Must demonstrate proper body mechanics when required to lift or assist in a lift.

* Good mental and physical health, grooming, appropriate professional manner and conduct.

* Valid driver's license in the state of employment required.

* Ability and willingness to drive a non-commercial 8 passenger van.

* Must be ready, willing, and able to recognize the needs of the Cottage.

We are a drug-free workplace. We do perform criminal background checks and substance abuse testing.

SDL2017


Associated topics: administrative, administrative support, assistant, beverage, front desk, operational assistant, operational support, operations director, staff, support

Source: http://www.jobs2careers.com/click.php?id=4716983339.96


• Location: Harvest, Huntsville

• Post ID: 28180307 huntsville
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